what is a moving tariff is a must know if you are an interstate mover.
A moving tariff is a list of all the services that a moving company offers. Included in this list of services is the cost of these services. The tariff acts quite like the menu of a restaurant. Services you offer to your customers will cost a price. Whatever your clients pay for is what you will be able to do for them. Simple as that.
Setting Up Your Services & Prices
Each moving company will have a different moving tariff compared to the next. They will differ in what services are offered as well as the cost of carrying out those services. Some companies charge less than the average, while other companies charge more. Differences in prices are generally due to a variety of factors such as various locations and legal requirements. Prices also differ depending on the amount of competition in the market.
Protecting Customers & Moving Companies Alike
The moving tariff helps protect the moving company as well as the customer. This is due to what is on the moving tariff is what the moving company will be able to charge for their services. If you receive a customer complaint about the amount you are charging for a service which they understood to be free, refer to your tariff. In this case, since your services and prices are listed on your moving tariff, your company will be safe from their claim.
This protects the customer. The moving company must follow the prices listed on the tariff. If a moving company is overcharging for a service that was listed as less, the customer charged can file a claim to dispute the extra charges.
Learn More About Moving Tariffs (Video)
A Tariff Is Meant To Be Informative
The tariff is also meant to familiarize potential customers with your prices. It allows your customers to see what services you offer and at what prices. A tariff organizes the services and their prices without them having to commit to moving with your company. This allows your customers to compare prices between your moving company and other companies. Since you are showing what you are able to offer, a tariff will show that you are competitive in the industry.
Why Is It Costly To Create A Moving Tariff?
Many companies offer to help moving companies make their moving tariff. Making a moving tariff requires a great deal of experience and knowledge. People who help moving companies build their moving tariffs are generally specialists in all aspects of moving. This is why the cost of creating a moving tariff is very high.
Designing a Moving Tariff
To create a moving tariff, the person helping with the tariff will typically give the moving company a call. This is generally to walk the customer through the process of building their tariff. They will ask the moving company questions about what services they are offering and what they would like to charge for those services. The moving company’s services will be listed on the tariff alongside the prices for each service.
Do Local Moving Companies Require A Tariff?
It is important to note that a moving tariff is only required if your moving company offers services in relation to moving from state to state. It is not required for moving companies who only offer local moves. There are 7 State that require you to hold a USDOT license and all interstate laws apply to your services such as moving claims procedure and having an active arbitration program DOT.
We Can Build Your Customized Tariff
If you are looking to become a state to state moving company, our company offers professionals to help create your moving tariff. Give us a call or contact us by email. We’ll be able to help you with your new tariff shortly.
We invite you to visit movingauthority.com if you would like to understand a moving tariff more and get additional information.
What Should a Moving Tariff Look Like?
All moving companies that operate interstate moves must have a moving tariff. Although there is no regulated format for tariffs, we recommend that a tariff includes the following components:
1. A “Title Page” that contains:
· The name, address, and phone number or other contact information of your moving operation.
· The FMCSA operating or licensure numbers.
· The primary contact information for the person who assembled the tariff, including their phone number and email address.
· The effective dates of the tariff.
2. A “table of contents”
3. A list of definitions for terms in the tariff.
4. Rates and charges that are presented in tables or formulas that are easy to understand and use, including:
– Rates for full-value loss and damage liability & moving claims procedure agreement on B.O.L.
– Released rates for which the mover’s loss and damage liability is capped.
– The Binding vs Non-binding estimate rates (if binding estimates are offered).
– Accessorial revised estimate charges and an explanation of when they apply.
– Fuel surcharges and when they apply.
5. A statement of the moving company’s liability and damage loss such as the basic 60 cent per pound moving insurance or Full Value.
6. Instructions for filing a claim due to loss, overcharging, damage, including arbitration information.
7. Terms and conditions for the moving company’s bill of lading.
A tariff should not exceed 75 pages in length. We discourage moving companies to have excessive information in a tariff.